How do I become a Sevacabs driver?
Interested in driving with Sevacabs? Visit our Driver Portal through the app or website to sign up and submit the required documents. Once verified, you can start accepting ride requests and earning with Sevacabs.
How can I contact customer support?
You can reach our customer support team through the app’s Help section or via:
Email: support@sevacabs.com
Phone: +91-XXXXXXXXXX
What if I leave something in the cab?
If you accidentally leave something behind, you can contact your driver directly through the app or get in touch with our customer support team. We’ll do our best to help you recover your lost item.
Can I rate my driver?
Yes! After each ride, you’ll have the opportunity to rate your driver and provide feedback on your experience. This helps us maintain the quality of our service and ensures you get the best rides.
Are there any safety features in the Sevacabs app?
Sevacabs prioritizes your safety. We offer features such as:
Real-time tracking so your loved ones can monitor your ride.
SOS button for emergencies, connecting you with local authorities.
Driver verification to ensure that only vetted drivers are on our platform.
Is Sevacabs available 24/7?
Yes, Sevacabs operates 24/7. You can book a ride at any time, day or night, and we’ll connect you with a driver based on availability.
How do I track my ride?
Once your ride is confirmed, you can track your driver’s location in real-time using the Sevacabs app. You will also receive notifications when the driver is nearby.
What if I need to cancel my ride?
You can cancel your ride before the driver arrives. A cancellation fee may apply if the cancellation is made after the driver has started heading towards your location. The app will clearly show if any fees are applicable before you confirm the cancellation.
How do I pay for my ride?
You can pay using several methods, including:
UPI
Cash Choose your preferred payment method at the time of booking.
Can I schedule a ride in advance?
Yes! Sevacabs allows you to schedule rides in advance. Simply choose the “Schedule Ride” option in the app, select your desired pickup time and date, and we’ll have a driver ready for you.
What ride options are available on Sevacabs?
We offer a variety of ride options to suit your needs, including:
Bikes and Autos for affordable city rides.
Sedans and SUVs for comfortable travel.
Outstation rides for trips outside the city.
Rental services for hourly bookings.
How do I book a ride?
Booking a ride with Sevacabs is easy:
Download the Sevacabs app from Google Play or the App Store.
Sign up or log in.
Enter your pickup and drop-off locations.
Select your preferred ride option.
Confirm your ride and track your driver in real-time.
What is Sevacabs?
Sevacabs is an on-demand cab service available via our mobile app, offering affordable and convenient rides across the city. Whether you need a quick ride for daily commuting or a trip out of town, Sevacabs has you covered.